Privacy Policy

This policy explains how we handle personal data when you contact us or place orders through our retail brand Next Buy (nbuy.eu) and applicable marketplace channels.

What we collect

• Account and order details (name, email, phone, address, order references)
• Payment status (payments are processed securely by providers such as PayPal or Stripe where applicable)
• Basic technical data (cookies necessary for site functionality and basic analytics where enabled)

Why we collect it

• To process and deliver orders
• To provide customer support and handle returns or warranty cases
• To improve service quality and prevent fraud

Who has access

• Our team (order processing and customer support)
• Payment providers (for payment processing)
• Shipping and logistics partners (for delivery)
• Hosting providers (for website operation)

Your rights

You may request access, correction, or deletion of your personal data where applicable. Contact us at contact@nextgendistribution.bg.

Contact

Data Controller: NextGen Distribution EOOD
Email: contact@nextgendistribution.bg